We will NEVER call to request account ACCESS CODES. If someone claims to be from the FRAUD department —even if caller ID matches— hang up and call us directly at 203-288-1695.
ATTENTION:
You are leaving the CrossPoint Federal Credit Union website.
The links to third-party websites are provided solely as a matter of convenience to the visitors of the CrossPoint FCU website. When you use a hyperlink to visit the website of another person or entity, you leave the Credit Union’s website. You will be subject to the privacy and security policies of the site you are entering.
Nutmeg State Financial Credit Union and CrossPoint Federal Credit Union are coming together. Through our partnership, we’ll bring the best of our two organizations together to deliver exceptional service, innovative products, and personalized financial solutions tailored to meet your needs.
For now, it’s business as usual. On April 13, 2026, we will begin operating as one credit union, giving you seamless access to an expanded network of branches, enhanced online and mobile banking services, and a broader range of products designed to support your financial goals.
Important Updates & Action Items:
New Nutmeg ATM/Debit Card: You will receive a new Nutmeg ATM/Debit Card in March to replace your current CrossPoint card.
- Please use your current CrossPoint ATM/Debit Card through April 12.
- Activate your new Nutmeg ATM/Debit Card on April 13.
- Visit a local branch or call us at 203.288.1695 if you do not receive your new Nutmeg card by March 31.
Account Transition Guide: You will receive a Guide in late March explaining what to expect as your accounts transition to Nutmeg on April 13. Please watch your mailbox for this important information.
We want you to feel informed every step of the way. Please visit the FAQs to answer any questions you may have or call us at 203.288.1695. Thank you for your support and trust as we take this exciting next step together. Here’s to growing stronger together!
Member FAQs
Until we integrate our credit unions on April 13, you should continue to conduct your financial transactions as usual. Any action you need to take beginning April 13 will be outlined in the Transition Guide you will receive in late March.
There will be no changes to your accounts until we combine our credit union systems and your accounts transition to Nutmeg on April 13. You will receive a Transition Guide in late March that includes all the details of the transition. We will work hard to make the integration as easy as possible for you.
Not quite yet. CrossPoint members will be able to take advantage of Nutmeg’s products and services beginning April 13. You’re always welcome to become a member of Nutmeg if you’d like to take advantage of their products and services earlier.
Your CrossPoint ATM/Debit Card will work through Sunday, April 12. You should activate and begin using your Nutmeg ATM/Debit Card beginning Monday, April 13.
You will receive your new Nutmeg ATM/Debit Mastercard in the mail no later than March 31. Please call us at 203.288.1695 if you have not received your card by this date.
You can activate your Nutmeg ATM/Debit Mastercard beginning on Monday, April 13.
After you have activated your new Nutmeg ATM/Debit Mastercard, you will need to re-establish any automatic payments you had previously set up using your CrossPoint ATM/Debit Card.
Your current card limits will remain the same, with a $500 ATM withdrawal limit and a $1,500 limit for retail purchases.
Beginning April 13, account numbers will change for a limited number of members. If your account number is changing, you will receive a letter by U.S. mail no later than March 31 with your new account number.
Our branch hours will remain the same.
Not yet. We first need to convert CrossPoint member information to Nutmeg’s database so we can access your information when you visit a Nutmeg branch. You will have full access to all the Nutmeg branches beginning April 13.
No, you will not need to open a new Nutmeg account. On April 13, your accounts will automatically transition to a similar Nutmeg account.
Please continue mailing your deposits and loan payments to the same location. We will notify you of any address changes well in advance.
Our current telephone numbers, emails and website will stay the same for now. Beginning April 13, you should begin using Nutmeg’s website.
Your accounts will remain safe, sound and federally insured through the National Credit Union Share Insurance Fund (NCUSIF), a U.S. Government Agency, as they are today.