*****Keep your accounts safe and secure during the upcoming Holiday Season! Crosspoint DOES NOT use texting as a means of communication with members. Crosspoint will not contact you to collect personal information. If you receive a call claiming to be Crosspoint, hang up and contact our branches directly at 203-288-1695 or stop by in person during normal business hours. If you ever receive a text or email claiming to be from Crosspoint, delete it. *****
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We’re thrilled to share some exciting news! At our Special Meeting on November 19, 2025, CrossPoint members voted in favor of merging with Nutmeg State Financial Credit Union. This is an important step forward in a partnership designed to bring even more value, convenience, and services to you and our communities.
We want you to feel informed every step of the way. Please visit the FAQs to answer any questions you may have:
Thank you for your support and trust as we take this exciting next step together. Here’s to growing stronger together!
For the time being, it’s business as usual and you don’t need to take any action. You should continue to conduct your financial transactions as usual. We will let you know about any changes or actions you need to take well in advance as we go through the process of integrating our credit union systems in April, 2026. After that, you will be able to take advantage of all the new branches, products, and services of our combined credit union
There will be no changes to your accounts until we combine our credit union systems in April, 2026. We will work hard to make the integration as easy as possible so you can conduct business as you always have. Please look for important information next year
about any changes and how you can take advantage of all the new branches, products and services available to you.
Not quite yet. CrossPoint members will be able to take advantage of Nutmeg’s products and services after we integrate our systems next year. You’re always welcome to become a member of Nutmeg if you’d like to take advantage of their products and services earlier.
There are no plans to make any changes at our branches. Our branch hours and team will remain the same.
Not yet. We first need to convert CrossPoint member information to Nutmeg’s database so we can access your information when you visit a Nutmeg branch. You will have full access to all the Nutmeg branches after we combine our systems in April 2026.
You will not need to open a new account with Nutmeg. When we integrate our systems next year, all existing CrossPoint accounts will automatically transfer to Nutmeg’s system.
Please continue mailing your deposits and loan payments to the same location. We will notify you of any address changes well in advance.
Our current telephone numbers, emails and website will stay the same for now. We’ll let you know of any changes well in advance of integrating our credit union operations and systems in April 2026.
Your accounts will remain safe, sound and federally insured through the National Credit Union Share Insurance Fund (NCUSIF), a U.S. Government Agency, as they are today.